Merchant Growth Associate

About Eleo

Eleo is a Commerce OS for small and growing businesses — one platform that runs inventory, production, sales, payments and accounting in a single place, instead of the five or six disconnected tools most operators juggle today.

We didn't start in a boardroom. Eleo was built out of Foodster, a multi-branch retail food business in Lagos with over 100 employees, because the founder needed the tool and it didn't exist. Five years of live retail and hospitality operations went into the product before we ever sold it to anyone else. Over 132,000 orders and close to ₦800 million in GMV have already run through it.

Alongside the Eleo Suite (the business side), we run the Eleo Marketplace — where merchants sell to customers online, take orders and get discovered.

And "merchant" is broader than it used to be. Yes, it's the supermarket on the corner and the restaurant with three branches. But it's just as much the Instagram vendor running her whole business out of her DMs, the UGC creator who's started selling her own skincare line, the WhatsApp thrift page, the home baker taking orders in the comments. If you sell something, you have stock, orders, customers and money to keep track of — and almost all of these sellers are doing it in a notebook and a chaotic chat inbox.

The role

You are the first person a merchant meets at Eleo. You'll find people who sell things, start the conversation, show them what Eleo does, and walk them through getting set up. That's outreach, demos, onboarding, and the follow-up that turns "sounds interesting" into a merchant who actually uses the product.

This is a volume game and we're honest about that. You'll send a lot of messages, have a lot of conversations, and hear "no" more often than "yes". The people who do well here keep going, get sharper with every conversation, and genuinely enjoy talking to sellers about their business.

There's a second half to the job that we take just as seriously. Eleo is proven in our own operations, but we're only now rolling it out widely — so you'll be among the first people ever to put it in front of strangers. You'll hit bugs. You'll hear "does it do X?" about things it doesn't do yet. Your job is to catch all of it and bring it back: clear bug reports, the merchant's exact words on what's missing, what a deal was actually lost over. That feedback goes straight to the people building the product, and it will change what gets built. This isn't a suggestion box — it's how the roadmap gets set at this stage.

It's remote and it's self-directed. You get a playbook, a curriculum, targets and a weekly rhythm — then you run your own day. If you need someone standing over your shoulder to do good work, this isn't the role. If you've been waiting for someone to hand you the wheel, it is.

What you get

• A fixed stipend, paid on time. Not commission-only.
• A structured curriculum you run at your own pace — a curated set of sales courses covering outreach, discovery, objection handling and closing, picked so you don't have to wade through the internet, plus our own onboarding playbook and product walkthroughs. Certificates are yours to keep.
• A weekly rhythm, not a manager on your back. One group session a week to review numbers, share what's working and unblock each other. Async support in between.
• Remote. Work from wherever you are in Nigeria.
• A genuine shot at being early. Eleo is a small team building something with real scale ahead of it — 40 million SMEs in Nigeria, a product that's already run ₦800m+ in GMV, and almost nobody serving this market properly. The people who join now and perform are the people this company gets built around. Early employee, not intern number 40.
• A clear path. Strong performers move into full-time roles across sales, merchant success, partnerships and operations. We'd much rather promote you than hire above you.

How we hire

Application → a 20-minute video conversation → offer. The application takes about four minutes, needs no CV, and includes a 60-second voice note. We come back to everyone within two weeks.

Eleo hires on ability. We welcome applicants from every background, state, school and story. If you can do the work, we want to hear from you.